Bench Accounting needed to scale their remote team fast. Over the course of four months, they aimed to onboard a large volume of bookkeepers while:
Maintaining high hiring standards
Hannah, who led the effort, initially approached Remote Leverage while evaluating multiple staffing solutions.
“At the beginning, we were exploring options. I was interviewing several companies. We wanted a partner who could move quickly, but also adapt with us as our process evolved.”
Remote Leverage delivered a tailored hiring system built for speed and precision. Over four months, the Bench Accounting team hired 31 new remote professionals through Remote Leverage, with consistent success across several metrics.
| Metric | Value |
| Total Hires in 4 Months | 31 |
| Time to Replace Unfit Hires | 7 to 10 days |
| Average Interview Time Saved | 60% less time screening |
| Hiring Model | Cohort-based with group-style interviews |
| Languages | English (client-facing level) |
| Tools Used | Slack, Email, Zoom, Internal CRMs |
The two new hires are already fully onboarded and supporting patient communications, insurance coordination, and scheduling.
Kristin describes the transition as smooth, professional, and efficient.
“It’s been very easy to connect with our new hires remotely. They’re experienced, eager to learn, and already contributing to patient care.”
Remote Leverage quickly established alignment on what Bench Accounting needed in a hire. The result was a reliable pipeline of quality candidates from day one.
“Every single candidate coming through the pipeline was like — great, great, let’s go. We didn’t have to screen resumes or do early recruitment funnel work.”
Instead of scheduling one-on-one interviews throughout the day, Remote Leverage introduced a group interview format, enabling Hannah to:
“It’s been incredibly efficient. I’m not repeating myself, and I can assess who’s really tuned in. It saves my calendar and my focus.”
Out of 31 hires, a few candidates needed replacing. Thanks to shared hiring criteria and a collaborative approach, replacements were handled seamlessly.
| Issue | Solution | Time to Resolve |
| Candidate mismatch | New shortlist prepared | 7–10 days |
| Hiring restriction by country | Re-sourced from alternate regions | Immediate |
Bench’s VAs are client-facing, which means clear communication is critical. Remote Leverage prioritized candidates from regions with high English fluency and strong communication skills.
“Our bookkeepers talk to clients daily. We also communicate a lot via Slack and email. The candidates Remote Leverage brings in meet or exceed our expectations.”
Initially, Hannah considered other firms. What won her over was:
“If I was talking to someone on the fence, I’d say this. If something isn’t working, the team will help. You’re not stuck. You’re in good hands.”
| Success Metric | Outcome |
| Total hires in 120 days | 31 |
| Hiring speed | Days instead of weeks |
| Replacement speed | Within 7 to 10 days |
| Interview time saved | 50 to 60 percent |
| English & communication | Consistently strong across all hires |
Bench Accounting needed to move fast. Remote Leverage helped them do it without compromising on quality. With a streamlined group interview format, fast turnaround times, and consistently high-performing hires, Bench has built a reliable, scalable remote team in less than four months.
“We wouldn’t have hired 31 people if it wasn’t working. The process, the people, the partnership — it’s been excellent.”
