Frequently Asked Questions
It depends on what role you’re looking to fill, but we generally focus on Latin American countries for sales roles, and the Philippines for customer service, admin, etc.
Many of our Latin American applicants speak extremely fluent English with little to no accents.
We will advise you on which region to hire from based on what your requirements are, but ultimately it’s your choice.
We have a partner company that will handle compliance and payroll on your behalf.
We charge a one time flat fee per successful hire. You pay us only if you choose to hire a Virtual Assistant that we bring you.
You’ll have access to a Customer Success Manager that’ll be available to help out with reviewing performance, monitoring, training, and other requests to ensure you succeed with hiring a Virtual Assistant.
It depends on the role and experience, but typically $5-$7 per Hour for most roles and $8-$10 for unique roles that are harder to fill.
We do NOT take any fees out of the Virtual Assistant’s hourly rate.
They work directly for you.
We have a partner company that will handle payroll & legal paperwork on your behalf to ensure compliance, saving you thousands of dollars a year by not having to pay an agency continuously.
It’s rare that something like that would happen as they go through interviews with us and with you to make sure they’re qualified, but if it does, we offer a 90 day guarantee where we would find you another candidate at no additional cost. You can also extend this guarantee up to 12 months for a small fee.
We only source applicants that speak fluent English with little to no accent.
We go through hundreds of applicants a day from many different countries in Latin America, the Philippines, and South Africa to source the top 1% that have little to no accents and great communication skills.
They work in whatever time zone you need them to and at your set hours. Virtual Assistants are very accustomed to working US hours.
Absolutely, you can do Full Time or Part time, whatever fits your business.
We recommend a minimum of 20 hours per week to get the best candidates.