Frequently Asked Questions
Tell us what role you’re trying to hire for. We go out to our list of vetted Virtual Assistants and bring you 4-6 applicants to choose from.
After you choose someone, you can start working with them without paying us any fees for 4 weeks. All you’ll have to pay is the actual Virtual Assistant hourly wage.
At the end of the 4 week trial period, if you choose to continue working with the Virtual Assistant, you can sign up to one of our packages and continue working with them.
If you’re not fully happy with the Virtual Assistant, you can cancel without owing us any fees. You’ll only have to pay the actual Virtual Assistant hourly wage for the hours you use.
This makes it a risk-free experience for our clients.
It depends on what role you’re looking to fill, but we generally focus on Latin American countries for sales roles, and the Philippines for customer service, admin, etc.
Many of our Latin American applicants speak extremely fluent English with little to no accents.
We will advise you on which region to hire from based on what your requirements are, but ultimately it’s your choice.
We have a partner company that will handle compliance and payroll on your behalf.
We charge a one time flat fee per successful hire. You pay us only if you choose to hire a Virtual Assistant that we bring you.
You’ll have access to a Customer Success Manager that’ll be available to help out with reviewing performance, monitoring, training, and other requests to ensure you succeed with hiring a Virtual Assistant.
It depends on the role and experience, but typically $5-$6 per Hour for the Philippines and $6-$8/hr for Latin America.
We do NOT take any fees out of the Virtual Assistant’s hourly rate.
They work directly for you.
We have a partner company that will handle payroll & legal paperwork on your behalf to ensure compliance, saving you thousands of dollars a year by not having to pay an agency continuously.
It’s rare that something like that would happen as they go through interviews with us and with you to make sure they’re qualified, but if it does, we offer a 6 month guarantee where we would find you another candidate at no additional cost. You can also extend this guarantee up to 12 months for a small fee.
We only source applicants that speak fluent English with little to no accent.
We go through hundreds of applicants a day from many different countries in Latin America, the Philippines, and South Africa to source the top 1% that have little to no accents and great communication skills.
They work in whatever time zone you need them to and at your set hours. Virtual Assistants are very accustomed to working US hours.
Absolutely, you can do Full Time or Part time, whatever fits your business.
We recommend a minimum of 15+ hours per week to get the best candidates.