Client Background

For more than a decade, Ryan Stattner had been running Anchorage Care Coordination while feeling overworked and overwhelmed. Managing daily operations from home, he didn’t want the intrusion of an in-person assistant, but he knew he needed help.

A book he read hit home: “If you don’t have a personal assistant, you are the personal assistant.” That was the push Ryan needed to explore hiring a virtual assistant (VA).

The Challenges

• First-time hiring a VA and uncertain about what to expect
  
  
• Overwhelmed by years of solo work and recent health issues from stress
  
  
• Concerned about communication and English fluency of international candidates
  
  
• Needed someone to support both personal and business tasks without adding to his stress

Why Remote Leverage

Ryan’s first impression came from his hiring manager, Brie, whose patience and customer service stood out from other companies he had contacted:

• She guided him step by step, answering every question
  
  
• Made the process stress-free during his recovery from surgery
  
  
• Sent clear communication via calls and texts to ensure Ryan felt supported
  
  

“Brie held my hand through the whole experience. Her customer service was A+ and the reason I chose Remote Leverage.”

The Hiring Experience

• Interviewed 6 highly qualified candidates
  
  
• Found all were strong enough to be hired
  
  
• Selected one for a personal VA role, handling day-to-day tasks immediately
  
  

Ryan was impressed with the professionalism and near-native English fluency of the candidates:

“I could have hired all six. They were top-notch.”

The Results & Benefits

• Personal and business support – VA now assists with everyday operational tasks
  
  
• Local problem-solving – His VA found Alaska-based vendors to reduce high shipping costs, saving money
  
  
• Reduced stress – Having a dedicated assistant eased Ryan’s workload and improved his quality of life
  
  
• Confidence in long-term value – Even after one day, Ryan could see the impact

Their Recommendation

“Give it a chance. For me, the VA is not just helping my business, but my health and life overall. It’s a non-intrusive way to get the help you need.”

Key Takeaway:
For overworked entrepreneurs, Remote Leverage provides reliable, high-quality virtual assistants who deliver not just business support, but personal relief, helping owners like Ryan reclaim time, energy, and balance.