“Of all the companies I looked at, Remote Leverage had availability, speed, and quality. One of the candidates was actually more than what I was even looking for.”
Background
A fast-growing law firm in the Central Time Zone (U.S.) was facing growing operational demands. From case intake to file management, their in-house team was stretched thin. While some tasks required an on-site presence, many administrative, intake, and backend operations could be completed remotely—especially after the remote work lessons learned during the COVID-19 pandemic.
Over the last decade, the firm had hired 20–30 virtual assistants (VAs)—primarily from the Philippines—through various providers. While they consistently found talent with great personalities and strong work ethics, they struggled with:
The Challenges
Despite their openness to outsourcing, the firm experienced persistent pain points:
“I have a high sense of urgency. I like things done yesterday.”
— Managing Partner
Why Remote Leverage
After researching 6–7 outsourcing firms and booking calls with 3–4 of them, the law firm chose Remote Leverage for three standout reasons:
1. Recruitment-Focused Model:
Instead of charging high markups on hourly rates, Remote Leverage works like a recruiter—charging a one-time fee and allowing clients to pay VAs directly. This ensures:
2. Time Zone & Accent Compatibility:
Remote Leverage sourced candidates who were:
3. Streamlined Process & Urgency Alignment:
The Results & Benefits
Rapid Hiring: Onboarded a highly qualified VA within 48 hours
Improved Time Zone Overlap: Increased same-day task turnaround and real-time collaboration
Higher Client Satisfaction: U.S.-based clients could communicate seamlessly with VAs
Team Upskilling: New VA brought valuable knowledge from larger firms
Fairer Compensation Model: VAs earn what they deserve—boosting motivation and loyalty
Onboarding That Stands Out
Remote Leverage didn’t just stop at placement. Their comprehensive onboarding system impressed the client:
1. Video walkthroughs of:
2. Plug-and-play SOPs for fast ramp-up and minimal internal disruption
“You’ve done a great job in building out the onboarding process. It’s not just the hire—it’s how to make it all work. That part really helped.”
Conclusion
Remote Leverage delivered:
“I really like how you all do this. You’re basically a recruiter—but smarter. It’s a better way to hire.”
Outcomes
Avg. time to hire
Most Hired Roles
Savings in cost
Video: Seth Smiley
Video: Seth talks about his experience hiring with Remote Leverage.
