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CASE STUDY

Chick-Fil-A

Chick-fil-A Found Skilled Professionals to Support Their Second Location

70%
Savings in cost
7 days
Avg. time to hire
2
Staffs hired

“As soon as I interviewed everyone, I realized that this was what I needed to be doing this whole time to save my business money and push my business to the next level.”

Traci Danmeyer
Chick-Fil-A

Background

As their Chick-Fil-A franchise grew and began scaling to a second location, the ownership team recognized they needed more support. They discovered Remote Leverage through social media and scheduled a meeting with David, their dedicated hiring manager.

This was their first time looking for help outside of the country, but the volume of work across two stores made it clear they needed to expand their team.

The Challenges

  • Growing operational demands across two store locations
  • Need for experienced support staff who could engage professionally with others
  • First time hiring internationally, with uncertainty about the process
  • Looking for candidates with strong soft skills, emotional intelligence, and social awareness, qualities that cannot be taught

Why Remote Leverage

Remote Leverage presented a batch of six vetted candidates for the role. The ownership team was impressed by the quality across the board:

  • All six candidates demonstrated professionalism and relevant experience
  • Two candidates stood out above the rest
  • The interview process was simple and well organized
  • David guided them through the entire process from scheduling to final selection

Client Feedback: “As we are learning through this process, we realized we aren’t teaching the connective piece of how to speak with other people. We were looking for someone who was emotionally and socially aware when engaging with others, as we can’t teach those soft skills.”

The Results

  • Interviewed six candidates, all excellent
  • Two standout hires identified quickly
  • Experienced professionals with years in their field
  • Strong English communication and interpersonal skills
  • Seamless first international hiring experience

The Benefits

  • Additional support to handle operations across two locations
  • Hires with soft skills and professionalism that matched in-house standards
  • A hiring process that removed the complexity of international recruitment
  • Confidence to consider remote hiring for future roles

Outcomes

2
Staffs hired
7 days

Avg. time to hire

CSR

Most Hired Role

70%

Savings in cost

Video: Traci Danmeyer

Video: Traci talks about her experience hiring with Remote Leverage.

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